Contact Us

We deeply understand that every pet is an important member of the family, and we also appreciate your every concern and expectation for your furry friends. Whether you have product inquiries, order issues, pet care problems, or service needs, please feel free to contact us through the following methods. We will provide assistance to you and your pet as quickly as possible!

Email：service@kazemim.com

Please do not send multiple identical inquiries repeatedly, as this may delay the processing progress—we will respond one by one in order. When inquiring, you can attach photos of your pet or screenshots of the problem scenario (such as abnormal product use, pet discomfort symptoms, etc.) to help us solve the problem more accurately. If you do not receive a reply in time, please check your email's spam folder to avoid missing important information.

We always adhere to the original intention of "Caring for Pets, Serving Pet Owners" and treat every inquiry and feedback with care. Thank you for choosing Kazemim.

Let's jointly protect the health and happiness of your furry friend!